AI voice agent + 24/7 web chat

Never miss a call or chat again.

Already have a CRM? Keep it. H2M adds an AI voice agent and a web chat that answer every call and every chat, day and night, book appointments into your calendar and hand you every new lead. Made for dental practices and any business that books patients or clients.

No card needed for the free plan. Test the AI in your browser first.
SMSarah MillerNew patient · web chat · 9:42 PMAnswered by AI
Hi, this is the assistant for Maple Dental. How can I help?
Hi, my tooth hurts and I need to be seen soon.
I'm sorry to hear that. Is the pain severe, or is there any swelling?
Pretty bad since this morning.
Thanks. I can offer tomorrow at 8:30 AM or 10:00 AM. Which suits you?
AI summaryNew patient with a toothache since this morning. Flagged urgent. Offered 8:30 AM tomorrow. Details sent to the front desk.
The problem

Patients and clients call when you cannot pick up

Your team is busy with the patient or client in front of them. The phone keeps ringing anyway.

Missed calls at busy times

Lunch hour, check-in rush, a patient in the chair. A caller who gets voicemail often rings the next office.

Nobody answers after hours

Many people look for an appointment in the evening or at the weekend. A toothache does not wait for Monday.

Website inquiries go cold

A new patient fills a form or sends a message and waits for hours. By then they have booked somewhere else.

What you get

Just the AI. Nothing to migrate.

Two assistants that work from the same knowledge about your business.

AI voice receptionist

  • Answers every call in your business name, day and night
  • Asks the right questions and flags urgent callers
  • Offers real open times from your calendar and books them
  • Recording, transcript and a short summary of every call
  • Transfers to a person when the caller asks

24/7 web chat

  • One line of code on your website adds the chat widget
  • Answers questions from the information you give it
  • Captures name and contact details, and books a free time
  • Your team can step in to any chat and hand it back
  • Confirmation and reminder messages to the patient or client
How it works with your system

It sits next to what you already use

You do not replace anything. The AI takes the call or chat, then hands the result to the tools you work in.

01

Tell the AI about your business

Paste your services, prices, hours and FAQs. Set your booking hours and connect Google Calendar or Outlook.

02

Test it, then go live

Talk to your AI from the browser before patients and clients do. Forward your business number to it, and add the chat widget to your site.

03

Leads reach your own system

Each inquiry arrives with a summary and transcript, and the appointment appears in your calendar. New leads can also be sent on to your CRM.

HubSpotPipedriveGoHighLevelSalesforceZohoServiceTitanJobber

Not on that list? We do not have a built-in connector for other systems yet. The calendar booking works with any system, and we can talk through how to get leads to you. Ask us on a quick call.

Example

What a call looks like

An illustration of the kind of conversation the AI has. Your own wording and questions are set by you.

Phone call · 7:12 AM, before opening

AI: Good morning, Maple Dental, this is the assistant. How can I help?

Caller: Hi, I'd like to book a cleaning. I'm new.

AI: Happy to help. Can I have your name and the best number to reach you?

Caller: Daniel Brooks, 555 0142.

AI: Thanks Daniel. I have Thursday at 9:00 AM or Friday at 2:30 PM. Which do you prefer?

Caller: Thursday works.

AI: Booked for Thursday at 9:00 AM. You will get a confirmation message.

What your team sees afterwards
Call summaryNew patient, wants a routine cleaning. Booked Thursday 9:00 AM. Contact: Daniel Brooks, 555 0142. Not urgent.
  • ✓  Full recording and transcript
  • ✓  Appointment in your Google or Outlook calendar
  • ✓  Confirmation sent to the patient
  • ✓  Lead details ready to pass on to your CRM

Sample conversation for illustration only. Names and numbers are made up.

Pricing

Simple monthly plans

Start free for 30 days. Month-to-month, cancel anytime.

Starter

One location getting started with an AI receptionist.

$95 /month
  • 150 AI call minutes
  • 1,200 web chat messages
  • 300 SMS and 1,000 emails
  • 1 business phone number
  • Up to 3 users
Start free
Most popular

Pro

Growing teams that want more minutes and hands-on onboarding.

$199 /month
  • 300 AI call minutes
  • 2,500 web chat messages
  • 600 SMS and 2,000 emails
  • 1 business phone number
  • Up to 5 users, phone support
Start free

Growth

Busy businesses that also want the AI to call leads back.

$349 /month
  • 600 AI call minutes
  • 5,000 web chat messages
  • 1,000 SMS and 3,000 emails
  • 2 business phone numbers
  • Up to 10 users, phone support
Start free

Connect your existing CRM: $200 one-time setup. Every plan also includes H2M's own CRM. If you already have one, you can simply ignore it. Extra minutes, chats and messages beyond your plan are billed at per-unit rates shown on the full pricing page.

Book a quick call

Prices in US dollars.

FAQ

Questions we hear

Do I have to switch my CRM?

No. Keep working in what you use today. The AI answers the calls and chats and books into your Google or Outlook calendar. New leads can be sent on to HubSpot, Pipedrive, GoHighLevel, Salesforce, Zoho, ServiceTitan or Jobber.

What if my CRM is not on the list?

We do not have a built-in connector for every system. The AI still gives you a booking in your calendar plus a summary and transcript of every call and chat. If you need leads to flow into a specific system, tell us which one on a quick call and we will say honestly what is possible.

Do I need a new phone number?

No. Keep your number and forward calls to the AI number we set up for you, for example after hours or when your team is busy.

What if the AI cannot answer a question?

It answers only from the information you give it. When it does not know, it takes a message, creates a task for your team and can transfer the caller to a person.

What about urgent callers?

The AI asks about urgency and flags urgent callers for your team. It does not give medical advice. You decide in your setup what it should say and when it transfers.

Is my patients' and clients' data safe?

Each company's data is kept separate and is never used for advertising. If you have specific compliance requirements, ask us before sending sensitive information.

What does the free trial include?

30 days free with no card: your own dedicated CRM, 10 AI test-call minutes in your browser and 200 live chat messages. A business phone number comes with the paid plans.

Can I cancel?

Yes, at any time. You keep access for 14 days after you cancel and can export your data whenever you like.

Let your AI answer the next call

Test it in your browser for free, then go live when you are ready. Or talk to us first.